COVID-19 Updates

Announcements

COVID Impact Survey:

Click here to complete a short survey on how COVID has impact you and your care – Quality Cancer Care Alliance (QCCA), a network of oncology practices to which we belong, is conducting a nationwide survey to understand how COVID-19 has impacted you and your cancer care so we can best meet your needs through this challenging time.

Visitor Policy – Updated July 14, 2020:

Office Visits:  We are allowing one visitor to accompany you to your office visits.  Visitors must complete a screening questionnaire, wear a mask for the duration of their time in the clinic and perform hand hygiene.

Treatments:  Cancer patients are at a higher risk for serious complications from all types of illnesses, including COVID-19. To protect our patients, providers and staff, increased visitor restrictions are necessary. For everyone’s health and safety and in compliance with current healthcare guidelines, except as provided below, visitors will not be allowed to accompany patients to the treatment area.

One visitor will be allowed to accompany patients in the following circumstances:

  • Minors under age 18
  • Patients requiring assistance with activities of daily living such as:
    • Unable to ambulate to restroom independently
    • Patients with disruptive behavior, in which a family member is key to their care
    • Patients who have altered mental status or developmental delays (where caregiver provides safety)
  • Visitor must complete screening questionnaire, perform hand hygiene and wear a mask for the duration of their time in the clinic.

We understand how important it is to have support during your visits. We encourage using Facetime or another video/audio chat program during your visit. Let us know if we can support you in making an electronic connection with your support person.

We appreciate your understanding during these unprecedented times. Our goal is to keep our patients, community, and staff as safe as possible.  Please feel free to call us at anytime (503-561-6444) with questions or concerns or see the following links for more information.

Virtual Visit Options

If you are feeling unwell or have reservations about coming into the office for a visit, you may be able to connect with your provider remotely (via video/audio health options).  If you are interested in finding out more, please call us our office (503-561-6444) and ask to speak with scheduling to see if this this option is available.

 

Safety Measures to Protect You

To Our Patients,

The health and safety of our patients and staff is a top priority at Oregon Oncology Specialists. With growing concerns about the novel coronavirus (COVID-19), we want to take a moment to share with you the additional precautions we are taking to help put your mind at ease.

Our daily cleaning procedures are already very thorough, but given the evolving situation, we are elevating our cleaning practices to ensure all proper precautions are being taken. Here are the additional health & hygiene practices we are implementing to keep our clinics clean and safe:

  • We have increased cleaning protocols related to high-touch surfaces such as doorknobs, counter-tops, patient refreshment station, faucets and more.
  • We have placed hand sanitizer throughout the clinics for patients and staff.

 

Best Practices For Keeping Yourself Healthy

  • Wash your hands often with soap and hot water for at least 20 seconds, particularly after using the restroom, before and after eating, and after blowing your nose, coughing, or sneezing.
  • Disinfect hands frequently using an alcohol-based hand sanitizer and carry disinfectant with you for easy use.
  • Avoid touching your eyes, nose, and mouth throughout the day and cover your cough or sneeze with a tissue, then discard the tissue in the trash.
  • Avoid close contact including shaking hands, kissing and hugging.

If you are sick or feeling unwell, please give us a call (503-561-6444 – Salem or 503-435-6590 – McMinnville) and we will help you get rescheduled. In addition, if you have traveled to any of the countries where there are outbreaks of the virus, please follow guidance on the CDC website.

We are committed to keeping our clinics healthy and maintaining a safe and welcoming environment. We are also closely monitoring updates from the Centers for Disease Control and the World Health Organization regarding COVID-19. Thank you for being a valued patient.